Contact Us

Live Support: Monday to Friday 7 AM ET – 7 PM ET

Dispatch Team: 404-939-0663 (voice and text) and via Slack.

After Hours - you can text or message the dispatch team via Slack.

For any disputes contact us at delivery@seimdei.com

Delivery Legend

Pending

The order information has been received and is being processed before confirmation.

Matching

The delivery request has been routed to delivery drivers in the area to review and confirm the arrangement.

Assigned

A delivery driver has been assigned to the order. However, a re-confirmation of the arrangement is still pending at this point.

Rejected

When delivery drivers are unavailable, or the order is missing information such as the payment details (order invoice must be attached when submitting a delivery request)

Canceled

The delivery request has been canceled by our dispatch team or the caterer.


Icon Legend

Order has been confirmed.

Order has been modified.

High priority customer.

An offer has been made.

Offer has been accepted.

Offer has been rejected.